Job Description
Join our dynamic team at CityCorp Solutions as an Entry Level Part-Time Customer Service Specialist! No prior experience is required – we provide comprehensive training to help you succeed. This is your opportunity to launch your career in a supportive environment while gaining valuable skills in communication, problem-solving, and client relations. We offer flexible scheduling perfect for students, recent graduates, or career changers. Apply today and start your journey with a company that invests in its people!
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism and empathy
- Resolve customer issues efficiently while maintaining high satisfaction standards
- Update and maintain accurate customer records in our CRM system
- Collaborate with team members to ensure seamless service delivery
- Participate in ongoing training sessions to enhance product knowledge
- Identify opportunities for process improvements and share with supervisors
Qualifications
- No prior experience required – full training provided
- High school diploma or equivalent (GED accepted)
- Strong communication and interpersonal skills
- Basic computer proficiency with ability to learn new software quickly
- Positive attitude and commitment to exceptional customer service
- Ability to work flexible hours including evenings and weekends
- Valid authorization to work in the United States