Job Description
Join our dynamic team at Delta Solutions Inc. and launch your career in customer service! We're seeking enthusiastic entry-level professionals for immediate full-time positions in our New Orleans headquarters. No experience necessary—comprehensive training provided. Enjoy competitive pay, comprehensive benefits, and a collaborative work environment in the heart of the Big Easy. Your journey to professional growth starts here!
Responsibilities
- Handle inbound/outbound customer inquiries with empathy and professionalism
- Resolve service issues using CRM systems and established protocols
- Document interactions accurately in Salesforce database
- Collaborate with cross-functional teams to ensure seamless service delivery
- Meet performance metrics for resolution time and customer satisfaction
- Participate in ongoing training programs to enhance product knowledge
- Support special projects and seasonal service initiatives
Qualifications
- High school diploma or equivalent required
- Strong verbal/written communication skills
- Basic computer proficiency (MS Office, CRM systems)
- Ability to work flexible shifts including weekends
- Positive attitude and problem-solving mindset
- Pass background check and drug screening
- Valid Louisiana driver's license preferred