Job Description
Launch your career with no experience required! Growth Horizons Inc. is seeking motivated individuals for our entry-level part-time Customer Service Specialist positions in Atlanta, GA. This is your opportunity to gain valuable professional experience while working in a supportive, dynamic environment. We provide comprehensive training and career advancement opportunities for dedicated team members.
Join our mission to deliver exceptional client experiences while developing transferable skills in communication, problem-solving, and teamwork. Perfect for students, recent graduates, or career changers looking to start fresh in a growing industry.
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism and empathy
- Process transactions and resolve billing issues efficiently
- Update customer records in CRM systems with accuracy
- Collaborate with team members to ensure seamless service delivery
- Participate in ongoing training programs to enhance product knowledge
- Adhere to company policies and compliance regulations
- Identify opportunities for process improvements
Qualifications
- High school diploma or equivalent (no college experience required)
- Strong communication and interpersonal skills
- Basic computer proficiency with willingness to learn new systems
- Positive attitude with strong problem-solving abilities
- Ability to work flexible hours including evenings and weekends
- Reliable transportation to our downtown Atlanta location
- No prior experience necessary – we train everyone!
- Must pass background check and drug screening