Job Description
Join our dynamic team as an Entry Level Part-Time Customer Service Specialist in Detroit! We're seeking motivated individuals to deliver exceptional customer experiences while launching their careers. This flexible role offers comprehensive training, growth opportunities, and a supportive environment perfect for students and career changers. Enjoy competitive pay, modern workspace, and the chance to build transferable skills in a thriving industry.
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism and empathy
- Resolve issues efficiently while maintaining high satisfaction standards
- Update and maintain accurate customer records in CRM systems
- Collaborate with team members to address complex customer needs
- Participate in ongoing training to enhance product knowledge
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent (students welcome to apply)
- Basic computer proficiency with Microsoft Office Suite
- Strong verbal and written communication skills
- Ability to multitask in a fast-paced environment
- Customer-focused mindset with problem-solving aptitude
- Flexibility to work evenings/weekends (20-25 hours/week)
- No prior experience required – training provided