Job Description
Launch your career with no experience required! Global Support Solutions is seeking enthusiastic individuals for our entry-level part-time Customer Service Representative positions in Baltimore. We provide comprehensive paid training and a supportive environment for career growth. If you're a people person with strong communication skills, this is your perfect opportunity to start in the thriving Maryland job market.
What We Offer:
- Comprehensive 4-week paid training program
- Flexible daytime and evening schedules
- Clear career advancement paths
- Health benefits for part-time employees
- Team-based recognition program
Responsibilities
- Handle inbound customer inquiries via phone and email
- Process orders and resolve basic account issues
- Document interactions in CRM system
- Collaborate with team members to resolve escalations
- Adhere to service level agreements and quality standards
- Participate in ongoing training and development
Qualifications
- No prior experience required - we train everyone!
- High school diploma or equivalent
- Strong verbal and written communication skills
- Basic computer proficiency
- Ability to work 20-25 hours per week
- Positive attitude and customer-first mindset
- Reliable internet access for remote training