Job Description
Launch your career with our comprehensive paid training program in Tampa, FL! No experience required – we invest in your growth. Join TechAdvance Solutions as an Entry Level Associate and gain hands-on skills in customer service, technical support, and business operations. Our 8-week paid training covers industry certifications, mentorship from senior leaders, and a guaranteed full-time role upon completion. Enjoy competitive benefits, flexible schedules, and clear career advancement paths in Florida's thriving tech hub. Urgent hiring – apply today!
Responsibilities
- Complete paid training modules in technical support and customer service protocols
- Master company software systems and troubleshooting techniques
- Provide exceptional support to clients via phone, email, and chat
- Collaborate with cross-functional teams to resolve complex issues
- Document processes and contribute to continuous improvement initiatives
- Meet performance metrics during training and transition period
- Participate in weekly skill-building workshops
Qualifications
- High school diploma or equivalent (college degree preferred)
- Strong communication and problem-solving abilities
- Basic computer literacy and internet navigation skills
- Eagerness to learn technical concepts and customer service best practices
- Ability to work independently and in team environments
- Valid Florida driver's license (if applicable to role)
- Pass background check and drug screening
- Commitment to 12-month employment post-training