Job Description
Welcome to Apex Global Solutions, where we believe in growing talent from within. We are currently seeking a Entry-Level Night Shift Support Specialist to join our dynamic team in Washington, DC.
Whether you are fresh out of school or looking to switch careers, we provide comprehensive training and a supportive environment. This is a fantastic opportunity to gain real-world experience in the tech industry while enjoying the benefits of a night shift lifestyle.
Why Join Us?
- Zero experience required – We train you.
- Competitive hourly pay ($18.00 - $22.00).
- Stable full-time schedule.
- Modern office in the heart of DC.
Responsibilities
- Provide technical support and troubleshooting for customers via phone and email.
- Assist clients with software installation and basic hardware queries.
- Document customer interactions and resolutions in our internal system.
- Collaborate with the day team to ensure seamless service coverage.
- Maintain a high level of professionalism during night shifts.
Qualifications
- High School Diploma or GED required.
- Basic computer literacy and typing skills.
- Strong verbal and written communication abilities.
- Reliable high-speed internet connection.
- A positive attitude and eagerness to learn.