Job Description
Are you looking for a flexible Entry Level Job in El Paso, TX? Horizon Support Solutions is currently hiring for our Night Shift remote team. This is a fantastic opportunity for individuals seeking immediate employment with no prior experience required.
We are expanding our remote customer support department and are looking for dedicated individuals to join us Start Tomorrow. As a Remote Customer Support Representative, you will provide essential service to our clients from the comfort of your home.
Why You Should Join Us
- Immediate Start: We offer fast-paced onboarding to get you working within 24-48 hours.
- Remote Work: Enjoy the freedom of working from home in El Paso or anywhere in the US.
- Competitive Pay: Earn a competitive hourly rate with performance bonuses.
- Full Training: Comprehensive paid training provided to ensure your success.
Responsibilities
- Answer incoming customer inquiries via phone, email, and live chat during night hours.
- Resolve customer issues and provide accurate, friendly, and professional solutions.
- Enter customer data into our CRM systems accurately and efficiently.
- Follow standard operating procedures to ensure high-quality service delivery.
- Communicate effectively with team members and supervisors during shift hours.
- Identify opportunities to upsell products or services where appropriate.
Qualifications
- High School Diploma or GED equivalent.
- Must have a reliable high-speed internet connection and a quiet workspace.
- Basic computer proficiency (Microsoft Office, Email, Web browsers).
- Strong written and verbal communication skills.
- Ability to work independently with minimal supervision.
- Willingness to work rotating night shifts (e.g., 10 PM - 6 AM).