Job Description
Are you looking for a rewarding career opportunity in the heart of Seattle? PrimeTech Support Solutions is urgently hiring enthusiastic individuals for our night shift team. We pride ourselves on providing top-tier support to clients nationwide and are looking for team members who are reliable, eager to learn, and ready to grow.
Whether you are a student looking for flexible hours or someone seeking a fresh start, our entry-level positions offer the perfect launchpad. You will work in a modern, state-of-the-art facility with a supportive culture that values your contribution.
Responsibilities
- Assist customers with inquiries via phone, email, and chat during night hours.
- Process incoming requests and troubleshoot basic technical issues.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with the day shift team to ensure seamless operations.
- Identify opportunities to improve customer satisfaction and retention.
Qualifications
- No prior experience required—full training is provided!
- High school diploma or equivalent (GED).
- Must be available to work night shifts (e.g., 9:00 PM - 6:00 AM).
- Reliable high-speed internet connection and a quiet workspace.
- Strong communication skills and a positive attitude.