Job Description
Are you looking for a fresh start in a stable environment? Apex Logistics Solutions is currently hiring motivated individuals for Entry Level Night Shift Jobs in Baltimore, MD. We pride ourselves on providing exceptional service and offer a dynamic work environment where you can grow your career.
As a Night Shift Customer Service Representative, you will be the first point of contact for our clients. You will play a crucial role in ensuring our operations run smoothly during the evening hours. We value reliability, attitude, and a willingness to learn.
Why Join Us?
- Competitive hourly pay ($16.00 - $20.00)
- Comprehensive benefits package (Medical, Dental, Vision)
- Paid time off and holiday pay
- Employee referral bonuses
- Safe and modern facility
Ready to advance your career? Apply today and become part of our growing team!
Responsibilities
- Handle incoming customer inquiries via phone and email in a professional and courteous manner.
- Process orders, returns, and exchanges accurately and efficiently.
- Maintain a clean, organized, and safe workspace at all times.
- Collaborate with the day shift team to ensure seamless operational continuity.
- Resolve customer complaints and issues with patience and empathy.
- Perform data entry tasks and update customer records in the company database.
- Adhere to all company policies, safety protocols, and quality standards.
Qualifications
- High School Diploma or GED equivalent required.
- No prior experience necessary; we provide comprehensive paid training.
- Must be at least 18 years of age.
- Ability to work a flexible night shift schedule (e.g., 7:00 PM - 7:00 AM).
- Basic computer literacy and typing skills.
- Strong verbal communication and active listening skills.
- Reliable transportation is required.