Job Description
Launch your career in technology with our comprehensive training program! TechGrowth Solutions is seeking motivated entry-level candidates for our IT Support Specialist role in Chicago. No prior experience required – we provide paid hands-on training in network administration, cybersecurity fundamentals, and system troubleshooting. Join our innovative team where you'll gain industry certifications while working on real-world projects. Enjoy competitive benefits, flexible schedules, and clear growth pathways into senior technical roles.
Responsibilities
- Install, configure, and maintain hardware/software systems
- Provide Tier 1/2 technical support to internal employees
- Monitor network performance and security protocols
- Document IT processes and create troubleshooting guides
- Collaborate with senior engineers on infrastructure projects
- Participate in cross-departmental tech initiatives
- Complete certification training modules (CompTIA A+, Network+)
Qualifications
- High school diploma or equivalent (technical degree preferred)
- Basic computer literacy and problem-solving skills
- Strong communication abilities and customer service mindset
- Ability to learn technical concepts quickly
- Willingness to obtain industry certifications
- Team player with collaborative approach
- Valid driver's license (occasional site visits required)
- Pass background check and drug screening