Job Description
Launch your tech career with paid training! TechSolutions Inc. is urgently hiring motivated Entry Level IT Support Specialists in Philadelphia, PA. No prior experience required – we provide comprehensive paid training to transform you into a tech professional.
Join our innovative team and gain hands-on experience in network administration, cybersecurity, and system troubleshooting. This is your opportunity to grow with a company that invests in talent and offers clear career advancement paths. Enjoy competitive benefits, mentorship from industry experts, and a collaborative work environment.
Why join us?
- Full paid training program (6 weeks) covering IT fundamentals
- Direct hire opportunity with no probationary period
- Health insurance, 401(k) matching, and paid time off
- Ongoing professional development and certification support
Responsibilities
- Provide technical support to employees via phone, email, and in-person
- Install, configure, and troubleshoot hardware/software systems
- Manage user accounts and access permissions
- Document IT processes and maintain technical documentation
- Collaborate with senior engineers on complex system issues
- Assist with network security monitoring and incident response
- Participate in system upgrades and maintenance projects
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic computer literacy and familiarity with Windows/Mac OS
- Strong problem-solving and analytical skills
- Excellent written and verbal communication abilities
- Ability to learn technical concepts quickly
- Customer service mindset and patience
- Willingness to obtain CompTIA A+ certification during training