Job Description
Launch your tech career in Oakland with our comprehensive paid training program! No experience necessary—we'll teach you everything you need to know to succeed as an IT Support Specialist. Join our dynamic team and gain hands-on experience with cutting-edge technologies while earning a competitive salary. This is your opportunity to transform your passion for technology into a stable, high-demand career in one of America's most vibrant tech hubs.
Responsibilities
- Complete 8-week intensive IT training curriculum covering hardware, software, networking, and security fundamentals
- Provide tier-1 technical support to internal teams including troubleshooting hardware/software issues
- Document technical procedures and create knowledge base articles for team reference
- Assist with network monitoring and basic system administration tasks
- Collaborate with senior engineers on complex technical projects
- Participate in continuous learning sessions to stay current with industry trends
- Support digital transformation initiatives across the organization
Qualifications
- High school diploma or equivalent (college degree preferred)
- Strong problem-solving abilities and analytical thinking skills
- Basic computer literacy and willingness to learn technical concepts
- Excellent communication skills and customer service mindset
- Ability to work independently and as part of a collaborative team
- Valid California driver's license (required for occasional site visits)
- Pass background check and drug screening
- Commitment to completing the full training program