Job Description
Launch your tech career with our comprehensive paid training program! TechStart Academy in Jacksonville is seeking motivated individuals to join our Entry-Level IT Support Specialist cohort. No prior experience required – we provide hands-on training in network administration, cybersecurity basics, and cloud technologies. This 12-week program combines classroom learning with real-world client projects, ensuring you job-ready upon completion. Join our team of innovators and transform your passion for technology into a stable, high-growth career.
Responsibilities
- Complete intensive IT certification training (CompTIA A+, Network+)
- Assist senior technicians with hardware/software troubleshooting
- Manage helpdesk tickets and customer support interactions
- Deploy and maintain office infrastructure (routers, switches, servers)
- Document technical procedures and create knowledge base articles
- Participate in cybersecurity awareness campaigns
- Collaborate on cross-departmental IT projects
Qualifications
- High school diploma or equivalent (college preferred)
- Basic computer literacy and internet navigation skills
- Strong problem-solving abilities and attention to detail
- Excellent written and verbal communication skills
- Ability to work in fast-paced, collaborative environments
- Valid driver's license and reliable transportation
- Pass background check and drug screening
- Commitment to 12-month employment post-training