Job Description
Launch your tech career with our comprehensive paid training program! TechGrowth Solutions is seeking motivated individuals to join our IT Support team in Raleigh, NC. No prior experience required – we provide everything you need to succeed through our 8-week paid training program. You'll gain hands-on experience with network administration, cybersecurity basics, and customer support protocols while earning a competitive salary. Our team-based environment offers mentorship from industry experts and clear career progression paths to roles like Systems Administrator or Network Engineer.
What We Offer:
- 8-week paid training program ($2,500 stipend)
- Full-time position with comprehensive benefits package
- Certification preparation (CompTIA A+, Network+)
- 401(k) with company matching
- Professional development budget
Responsibilities
- Provide Tier 1 technical support for hardware/software issues
- Assist with network monitoring and basic troubleshooting
- Document incident reports and resolution procedures
- Collaborate with senior engineers on complex problems
- Participate in cross-departmental IT projects
- Maintain accurate asset inventory and documentation
- Adhere to cybersecurity best practices and protocols
Qualifications
- High school diploma or equivalent required
- Strong problem-solving and analytical abilities
- Basic computer literacy and internet navigation skills
- Excellent written and verbal communication skills
- Ability to work independently and in team environments
- Willingness to obtain CompTIA certifications within 6 months
- Valid driver's license and reliable transportation
- Pass background check and drug screening