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Information Technology 🏢 Full Time ⭐️ Verified

Entry-Level IT Support Specialist with Paid Training

TechStart NC
Charlotte
Estimated Salary
USD 35.000 – USD 45.000
Live Update
28 Juli 2026
Deadline
28 Jul 2027

Job Description

Launch your tech career in Charlotte with our paid training program! No experience required – we provide everything you need to succeed as an IT Support Specialist. Join our dynamic team and gain hands-on experience in network administration, cybersecurity fundamentals, and system troubleshooting. Enjoy competitive pay, comprehensive benefits, and mentorship from industry experts. This is your opportunity to enter the high-demand IT field without prior technical experience.

Responsibilities

  • Install, configure, and maintain computer hardware and software systems
  • Provide technical support and troubleshooting to end-users via phone, email, and chat
  • Document IT processes and maintain accurate service logs
  • Collaborate with team members on system upgrades and security protocols
  • Participate in ongoing training to enhance technical skills
  • Assist with network monitoring and basic cybersecurity tasks
  • Support office equipment and peripheral devices

Qualifications

  • High school diploma or equivalent (degree preferred but not required)
  • Strong problem-solving and analytical abilities
  • Excellent written and verbal communication skills
  • Basic familiarity with Windows/Mac operating systems
  • Willingness to learn technical concepts through structured training
  • Customer service mindset with patience and empathy
  • Ability to work independently and in team environments
  • Valid North Carolina driver's license (for occasional site visits)

Required Skills

Technical Support Troubleshooting Customer Service Network Administration Cybersecurity Fundamentals System Installation Documentation

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