Job Description
Join Tech Innovations Inc. as an Entry-Level IT Support Specialist and kickstart your career in technology! We're urgently hiring motivated individuals to join our dynamic team in Colorado Springs. This role offers hands-on experience with cutting-edge systems while supporting our growing client base. Enjoy competitive benefits, professional development opportunities, and a collaborative work environment. Apply now to become part of our award-winning IT department!
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Install, configure, and maintain desktop/laptop systems
- Document all support tickets and maintain accurate records
- Collaborate with senior team members on complex troubleshooting
- Assist with cybersecurity best practices implementation
- Support office equipment setup and maintenance
- Participate in IT infrastructure upgrades and projects
Qualifications
- High school diploma or equivalent (degree preferred)
- Basic knowledge of Windows/macOS operating systems
- Familiarity with networking concepts and hardware
- Strong problem-solving and communication skills
- Ability to work independently and in a team environment
- CompTIA A+ certification (or willingness to obtain within 6 months)
- Valid driver's license and reliable transportation