Job Description
Launch your career in technology with our comprehensive paid training program! TechStart Academy is seeking motivated Entry Level IT Support Specialists in Atlanta, GA. No prior experience required – we provide everything you need to succeed in the fast-growing IT field. Join our dynamic team and gain hands-on experience with industry-leading technologies while building a stable, long-term career path.
Responsibilities
- Provide technical support to clients via phone, email, and remote assistance
- Install, configure, and troubleshoot hardware/software systems
- Document service tickets and maintain accurate records
- Collaborate with senior technicians to resolve complex issues
- Complete company-sponsored certification training modules
- Participate in cross-departmental IT projects
Qualifications
- High school diploma or equivalent required
- Basic computer literacy and internet navigation skills
- Strong problem-solving abilities and attention to detail
- Excellent written and verbal communication skills
- Willingness to learn and adapt to new technologies
- Ability to work independently and in team environments
- Valid driver's license (for occasional on-site support)