Job Description
Launch your tech career with TechAdvance Chicago! We're seeking motivated individuals for our fully-paid IT Support Specialist training program. No prior experience required – we'll equip you with in-demand skills including network administration, cybersecurity basics, and cloud technologies. Join our collaborative team in Chicago's thriving tech hub and receive ongoing mentorship from industry experts. This full-time position offers competitive pay, comprehensive benefits, and a clear growth path into senior technical roles.
Responsibilities
- Provide Tier 1/2 technical support for hardware/software systems
- Install, configure, and maintain network infrastructure
- Implement cybersecurity protocols and best practices
- Document technical processes and create knowledge base articles
- Collaborate with cross-functional teams on IT projects
- Train end-users on new systems and technologies
- Monitor system performance and troubleshoot issues
Qualifications
- High school diploma or equivalent (college degree preferred)
- Strong problem-solving and analytical abilities
- Excellent communication and customer service skills
- Basic computer literacy and willingness to learn
- Ability to work independently and in team environments
- Valid driver's license and reliable transportation
- Pass background check and drug screening
- Commitment to completing the 12-week training program