Job Description
Join our award-winning IT training program designed to launch your career in technology! No prior experience required – we provide comprehensive paid training to transform motivated beginners into skilled professionals. You'll work with cutting-edge systems while receiving mentorship from industry veterans. This is your gateway to a stable, high-demand career in one of the world's tech capitals.
Responsibilities
- Provide technical support to internal staff via phone, email, and in-person
- Install, configure, and troubleshoot hardware/software systems
- Document IT procedures and maintain service desk documentation
- Collaborate with senior team members on complex technical issues
- Participate in daily training sessions covering networking, security, and cloud fundamentals
- Assist with system monitoring and preventative maintenance tasks
- Contribute to IT inventory management and asset tracking
Qualifications
- High school diploma or equivalent (college preferred)
- Basic computer literacy with willingness to learn technical concepts
- Strong problem-solving and critical thinking abilities
- Excellent verbal and written communication skills
- Ability to work in a fast-paced team environment
- Customer service mindset with patience and empathy
- Reliable transportation for occasional off-site training
- Passion for technology and continuous learning