Job Description
Launch your tech career with our comprehensive training program! TechSolutions Inc. is seeking motivated entry-level candidates to join our IT Support team in San Jose. No prior experience required – we provide paid hands-on training in network administration, cybersecurity fundamentals, and cloud technologies. You'll work alongside industry experts to develop critical skills while supporting enterprise clients. This role offers clear growth pathways to senior positions within 12-18 months. Enjoy competitive benefits, flexible scheduling, and a collaborative work environment in Silicon Valley's tech hub.
Responsibilities
- Install, configure, and troubleshoot hardware/software systems under mentor guidance
- Provide Tier 1 technical support via phone, email, and remote assistance
- Document IT procedures and create knowledge base articles
- Participate in security audits and compliance monitoring
- Assist with cloud infrastructure management (AWS/Azure)
- Collaborate with cross-functional teams on IT projects
- Complete certification training (CompTIA A+, Network+)
Qualifications
- High school diploma or equivalent (technical certifications a plus)
- Strong problem-solving and analytical abilities
- Basic familiarity with Windows/macOS operating systems
- Excellent written and verbal communication skills
- Ability to learn technical concepts quickly
- Customer service mindset with patience and empathy
- Valid driver's license (for occasional on-site visits)
- Pass background check and drug screening