Job Description
Launch your tech career with our comprehensive paid training program! TechSprint Solutions is seeking motivated entry-level candidates for our IT Support Specialist position in Indianapolis. No prior experience required – we provide everything you need to succeed in this high-demand field. Join our collaborative team and gain hands-on experience with networking, security, and system administration while earning competitive pay and benefits.
Responsibilities
- Install, configure, and troubleshoot hardware/software systems
- Provide Tier 1 technical support via phone, email, and chat
- Document technical issues and resolutions in ticketing systems
- Assist with network monitoring and security protocols
- Collaborate with senior technicians on complex issues
- Participate in ongoing training to enhance technical skills
Qualifications
- High school diploma or equivalent required
- Basic computer literacy and internet navigation skills
- Strong problem-solving and communication abilities
- Willingness to learn technical concepts through training
- Ability to work independently and in team environments
- Customer service mindset with patience and empathy