Job Description
Join our dynamic team as an Entry-Level IT Support Specialist where comprehensive training is provided to launch your tech career! We're urgently hiring motivated individuals in Chicago who are passionate about technology and eager to grow. No prior experience required – just bring your enthusiasm and willingness to learn. Our structured onboarding program covers networking, cybersecurity basics, and system administration, ensuring you're job-ready in weeks. Enjoy competitive benefits, flexible scheduling options, and a collaborative work environment. Apply today to start your journey with one of Chicago's fastest-growing tech firms!
Responsibilities
- Provide Tier 1/2 technical support for hardware, software, and network systems
- Install, configure, and troubleshoot desktops, laptops, and peripherals
- Document IT issues and resolutions using ticketing systems
- Assist with security protocols and data protection measures
- Collaborate with senior engineers on complex system deployments
- Conduct user training sessions on new technologies
- Participate in 24/7 on-call rotation (rotational schedule)
Qualifications
- High school diploma or equivalent (college degree preferred)
- Strong problem-solving and analytical abilities
- Basic knowledge of Windows/macOS operating systems
- Excellent communication and interpersonal skills
- Ability to work independently and in team environments
- Willingness to obtain CompTIA A+ certification (training provided)
- Valid driver's license and reliable transportation
- Must pass background check and drug screening