Job Description
Launch your tech career in Columbus with our comprehensive training program! TechGrowth Solutions is seeking motivated entry-level professionals to join our IT Support team. No prior experience required—we provide paid hands-on training in network administration, cybersecurity fundamentals, and cloud technologies. Enjoy a collaborative environment with mentorship from industry experts and clear pathways to career advancement. Our modern downtown Columbus office offers flexible work options and a culture of continuous learning. Join us to build a future-proof career in one of America's fastest-growing tech hubs!
Responsibilities
- Provide Tier 1 technical support for hardware/software issues via phone and remote assistance
- Install, configure, and maintain desktop/laptop systems and peripherals
- Execute network diagnostics and basic troubleshooting procedures
- Document technical issues and resolutions in ticketing systems
- Participate in rotational on-call support coverage
- Assist with cybersecurity best practices implementation
- Collaborate with senior engineers on complex system upgrades
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic computer literacy and internet navigation skills
- Strong problem-solving abilities and attention to detail
- Excellent written and verbal communication skills
- Willingness to obtain industry certifications (CompTIA A+, Network+)
- Ability to work independently and in team environments
- Valid driver's license for occasional equipment transport