Job Description
Launch your tech career with our comprehensive training program! TechGrowth Solutions is seeking motivated Entry-Level IT Support Specialists in San Diego. No prior experience required – we provide paid hands-on training in networking, cybersecurity, and cloud technologies. Join our collaborative team and grow with industry experts while serving Fortune 500 clients. Enjoy competitive benefits, career advancement paths, and a modern workspace in downtown San Diego. Transform your passion for technology into a rewarding profession.
Responsibilities
- Provide technical support for hardware/software issues via phone, email, and in-person
- Install, configure, and maintain computer systems and network infrastructure
- Document IT processes and create user training materials
- Collaborate with senior engineers on system upgrades and security protocols
- Monitor system performance and troubleshoot network connectivity problems
- Assist with cybersecurity best practices implementation
- Participate in ongoing training to maintain technical certifications
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic computer literacy and problem-solving skills
- Strong communication abilities and customer service mindset
- Willingness to complete 3-month paid training program
- Ability to lift 30 lbs and work in server environments
- Valid California driver's license (for occasional site visits)
- Pass background check and drug screening
- CompTIA A+ certification (or willingness to obtain during training)