Job Description
Launch your tech career with comprehensive paid training! TechSolutions Inc. is seeking motivated Entry Level IT Support Specialists in Virginia Beach. No prior experience required – we provide all necessary certifications and hands-on mentorship. Join our award-winning team and grow into a high-demand role with competitive benefits, career advancement opportunities, and a collaborative work environment.
Responsibilities
- Undergo structured IT certification training (CompTIA A+, Network+)
- Provide desktop hardware/software support to 100+ employees
- Manage helpdesk ticketing system with SLA adherence
- Install/configure network equipment and cloud services
- Document technical procedures and knowledge base articles
- Collaborate with senior engineers on infrastructure projects
- Participate in cross-departmental tech initiatives
Qualifications
- High school diploma or equivalent (college preferred)
- Basic computer literacy (Windows OS, Microsoft Office)
- Strong problem-solving and communication skills
- Ability to learn technical concepts quickly
- Customer service mindset with patience
- Valid driver's license (for occasional site visits)
- Pass background check and drug screen
- Must be authorized to work in the US