Job Description
Join InnovateTech Solutions and launch your IT career with our comprehensive paid training program! We're seeking motivated individuals in Dallas to become IT Support Specialists. No prior experience required – we'll teach you everything from network troubleshooting to cybersecurity fundamentals. Enjoy competitive benefits, career advancement opportunities, and a collaborative work environment in the heart of Dallas' tech hub.
Why Join Us?
• 8-week paid training program
• Mentorship from industry experts
• Clear career progression path
• Health/dental/vision insurance
• 401(k) with company match
Responsibilities
- Provide Tier 1 technical support to internal and external clients
- Install, configure, and troubleshoot hardware/software systems
- Document technical issues and resolutions in ticketing systems
- Collaborate with senior engineers on complex technical problems
- Conduct system audits and security vulnerability assessments
- Train end-users on new technologies and best practices
- Participate in IT infrastructure improvement projects
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic computer literacy and troubleshooting skills
- Strong problem-solving and analytical abilities
- Excellent written and verbal communication skills
- Ability to work independently and in team environments
- Eagerness to learn new technologies quickly
- Customer service mindset with patience and empathy
- Valid driver's license (required for occasional site visits)