Job Description
Launch your tech career with TechNova Solutions! We're seeking motivated entry-level professionals to join our IT Support team with comprehensive training provided. No prior experience necessary – we'll equip you with industry certifications and hands-on skills to thrive in San Jose's booming tech ecosystem. Enjoy mentorship from senior engineers, career advancement opportunities, and competitive benefits in a collaborative environment.
Responsibilities
- Install, configure, and troubleshoot hardware/software systems for enterprise clients
- Provide exceptional technical support via phone, chat, and in-person assistance
- Document IT incidents and resolutions using ticketing systems like Jira
- Collaborate with cross-functional teams on infrastructure projects
- Participate in 3-month paid training covering CompTIA A+ and Azure fundamentals
- Conduct system audits and implement security best practices
- Support cloud migration initiatives under senior guidance
Qualifications
- High school diploma or equivalent (college degree preferred)
- Passion for technology and eagerness to learn new skills
- Strong problem-solving and communication abilities
- Basic familiarity with Windows/macOS operating systems
- Ability to lift 25lbs and work in office/lab environments
- Valid California driver's license for occasional client visits
- Must pass background check and pre-employment assessment
- Commitment to completing certification training within 6 months