Job Description
Ready to launch your career tomorrow? TechNova Solutions is seeking motivated Entry Level IT Support Specialists to join our dynamic Atlanta team. No experience required—just your passion for technology and eagerness to learn. Enjoy comprehensive training, growth opportunities, and the chance to make an immediate impact. Start your journey today!
Responsibilities
- Provide first-level technical support via phone, email, and in-person
- Install, configure, and troubleshoot hardware/software systems
- Document ticket resolutions in ITSM systems
- Assist with network connectivity issues and security protocols
- Collaborate with senior engineers on complex escalations
- Conduct user training on new systems/applications
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic understanding of Windows/macOS operating systems
- Strong problem-solving and communication skills
- Ability to work flexible hours including weekends if needed
- CompTIA A+ certification (or willingness to obtain within 6 months)
- Valid driver's license and reliable transportation
- Pass background/driving record checks