Job Description
Launch your tech career tomorrow with TechStart Atlanta! We're seeking motivated Entry-Level IT Support Specialists to join our dynamic team in the heart of Atlanta. No experience necessary – we provide comprehensive training to help you succeed in this fast-growing field. Enjoy competitive pay, full benefits, and a supportive environment where your growth is our priority.
Responsibilities
- Provide first-level technical support for hardware/software issues
- Install and configure computer systems and peripherals
- Diagnose and resolve network connectivity problems
- Document IT procedures and maintain knowledge base
- Collaborate with senior team on system upgrades
- Deliver exceptional customer service to all employees
- Assist with cybersecurity best practices implementation
Qualifications
- High school diploma or equivalent (degree preferred)
- Basic knowledge of Windows/macOS operating systems
- Strong problem-solving and analytical abilities
- Excellent written and verbal communication skills
- Ability to work independently and as part of a team
- Customer service experience (retail/hospitality a plus)
- Willingness to learn new technologies quickly
- Reliable transportation to downtown Atlanta office