Job Description
Join Austin's fastest-growing tech firm and launch your career tomorrow! We're seeking motivated entry-level professionals ready to dive into IT support and system administration. No experience required – just your passion for technology and eagerness to learn. Enjoy competitive benefits, mentorship from industry experts, and a vibrant startup culture in the heart of Austin. Start your journey in tech today!
Responsibilities
- Provide technical support to employees via phone, email, and in-person
- Install, configure, and troubleshoot hardware/software systems
- Manage network infrastructure and security protocols
- Create and maintain documentation for IT procedures
- Collaborate with cross-functional teams on tech initiatives
- Assist in system upgrades and maintenance projects
- Support data backup and recovery operations
Qualifications
- High school diploma or equivalent (degree preferred)
- Basic understanding of computer systems and networks
- Excellent problem-solving and communication skills
- Ability to work independently and in team environments
- Customer service mindset with patience and empathy
- Willingness to obtain industry certifications (CompTIA A+)
- Valid driver's license for occasional equipment transport