Job Description
Ready to launch your tech career tomorrow? Pacific Tech Solutions, a leading IT service provider in Southern California, is hiring Entry-Level IT Support Specialists for immediate positions in our Long Beach headquarters. Join our dynamic team where innovation meets opportunity, and gain hands-on experience with cutting-edge technology while making a tangible impact. We offer comprehensive training, career advancement pathways, and a collaborative work environment designed to nurture your professional growth.
As part of our commitment to community development, we prioritize hiring local talent and provide competitive benefits including health insurance, 401(k) matching, and paid time off. Don't wait—apply today and start your journey with us!
Responsibilities
- Provide first-level technical support for hardware, software, and network issues
- Assist with system installations, configurations, and troubleshooting
- Document IT processes and maintain accurate incident records
- Collaborate with senior technicians to resolve complex issues
- Train end-users on new technologies and best practices
- Monitor system performance and implement preventive maintenance
- Participate in IT projects and system upgrades
Qualifications
- High school diploma or equivalent; relevant certifications a plus
- Basic knowledge of Windows OS and Microsoft Office Suite
- Strong problem-solving and communication skills
- Ability to work independently and in team environments
- Customer service experience preferred
- Willingness to learn new technologies quickly
- Valid California driver's license required
- Must be able to pass background check