Job Description
Launch Your Career in Technology Today!
Sacramento Tech Systems is looking for motivated Entry Level IT Support Specialists to join our dynamic team. We offer a comprehensive training program for candidates eager to grow their technical skills in a supportive environment. If you are tech-savvy, eager to learn, and ready to start immediately, we want to hear from you.
We are a leading provider of IT solutions in Northern California, committed to helping businesses thrive through technology. We value innovation, integrity, and growth.
Responsibilities
- Provide Tier 1 technical support to employees via phone, email, and in-person.
- Diagnose and resolve basic hardware and software issues, including printer setup and network connectivity.
- Perform regular maintenance on company devices and ensure security best practices are followed.
- Assist in the deployment and configuration of new workstations and mobile devices.
- Maintain accurate records of support tickets and system configurations in our ticketing system.
- Collaborate with senior IT staff to learn advanced troubleshooting techniques.
Qualifications
- High School Diploma or GED required; Associate’s degree in Computer Science or related field is a plus.
- Familiarity with Microsoft Office Suite (Word, Excel, Outlook) is essential.
- Strong problem-solving skills and the ability to explain technical concepts to non-technical users.
- Excellent written and verbal communication skills.
- Willingness to work flexible hours and occasional overtime during peak periods.
- Reliable transportation to the Sacramento office.