Job Description
Ready to launch your tech career tomorrow? Join TechGrowth Solutions as an Entry-Level IT Support Specialist in Raleigh, NC! We're seeking motivated individuals with no prior experience to provide exceptional technical support to our growing client base. Enjoy a collaborative environment, comprehensive training, and a clear path for career advancement. Apply today and start your journey in tech tomorrow!
Responsibilities
- Install, configure, and troubleshoot hardware/software systems
- Provide remote and on-site technical support to employees
- Document technical issues and resolution procedures
- Collaborate with senior IT staff on complex system upgrades
- Maintain inventory of IT assets and equipment
- Participate in cybersecurity awareness initiatives
Qualifications
- High school diploma or equivalent (degree preferred)
- Basic knowledge of Windows/macOS operating systems
- Excellent problem-solving and communication skills
- Ability to learn new technologies quickly
- Valid North Carolina driver's license (for occasional on-site visits)
- CompTIA A+ certification (or willingness to obtain within 6 months)