Job Description
Launch your tech career with our comprehensive paid training program! We're seeking motivated Entry Level IT Support Specialists to join our award-winning team. Enjoy weekly paychecks, flexible remote work options, or our modern Denver office while building valuable skills. No experience required – just bring your passion for learning and problem-solving.
Why Join Us?
- Full paid training covering networking, security, and cloud fundamentals
- Weekly direct deposit pay for consistent cash flow
- Hyework options: 100% remote or in our Denver hub
- Clear career advancement path to senior roles
- Comprehensive benefits package (health, dental, 401k)
Transform your career in just 12 weeks with our proven training methodology. Apply now to start your journey in high-demand IT!
Responsibilities
- Provide Tier 1 technical support via phone, email, and chat
- Troubleshoot hardware/software issues using diagnostic tools
- Document cases in ticketing systems with detailed resolution notes
- Collaborate with senior engineers on complex escalations
- Complete certification modules during paid training period
- Adhere to SLA standards and customer satisfaction metrics
- Participate in weekly skill-building workshops
Qualifications
- High school diploma or equivalent required
- Basic computer literacy and internet navigation skills
- Strong problem-solving abilities and attention to detail
- Excellent written and verbal communication
- Self-motivated with eagerness to learn new technologies
- Ability to work independently and in team environments
- Willingness to complete company training certification