Job Description
Launch your career in technology with our comprehensive paid training program! TechGrowth Solutions is seeking motivated Entry-Level IT Support Specialists to join our dynamic team in Philadelphia. No prior experience required—just a passion for learning and problem-solving. Our 8-week paid training will equip you with essential skills in networking, cybersecurity, and system administration. Enjoy competitive benefits, mentorship from industry experts, and clear growth pathways into specialized IT roles.
Why Join Us?
- 100% paid technical training ($4,000 value)
- Direct hire after training completion
- Career advancement opportunities
- Comprehensive health benefits
- Flexible work arrangements
Responsibilities
- Provide technical support to employees via phone, email, and in-person
- Install, configure, and troubleshoot hardware/software systems
- Document IT processes and maintain service logs
- Collaborate with senior engineers on complex issues
- Participate in cross-departmental IT projects
- Adhere to company security protocols and best practices
- Contribute to knowledge base documentation
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic computer literacy and internet navigation skills
- Strong problem-solving and analytical abilities
- Excellent written and verbal communication skills
- Ability to work independently and in team environments
- Willingness to learn new technologies quickly
- Customer service mindset with patience and empathy
- Valid driver's license (required for occasional site visits)