Job Description
Launch your career in technology with our exclusive Paid Training Program in sunny San Diego! No prior experience required – we provide everything you need to succeed as an IT Support Specialist. Join our dynamic team at TechGrowth Solutions Inc., where innovation meets opportunity.
What We Offer:
- 6-week paid training program covering networking, security, and cloud fundamentals
- Full-time position with competitive salary and comprehensive benefits
- Mentorship from industry-certified professionals
- Clear career advancement path to senior roles
- Modern collaborative workspace in downtown San Diego
Transform your passion for technology into a rewarding career. Apply today and start your journey with us!
Responsibilities
- Provide Tier 1 technical support to enterprise clients via phone, email, and remote tools
- Diagnose and resolve hardware/software issues including Windows OS, Microsoft Office, and network connectivity
- Install, configure, and maintain desktop/laptop systems and peripherals
- Document incidents, resolutions, and standard operating procedures in ITSM systems
- Collaborate with senior engineers on complex technical escalations
- Conduct system health checks and preventative maintenance tasks
- Stay current on emerging technologies through company-provided training
Qualifications
- High school diploma or equivalent (college degree preferred)
- No prior IT experience required – training provided
- Strong problem-solving abilities and customer service mindset
- Basic familiarity with computer hardware/software (a plus)
- Ability to learn technical concepts quickly through structured training
- Excellent verbal/written communication skills
- Valid California driver's license (for occasional on-site visits)
- Must pass background check and drug screening