Job Description
Launch your tech career with our paid training program! We're seeking motivated individuals for entry-level IT support roles in Philadelphia and remote positions. No prior experience required – we provide comprehensive paid training covering troubleshooting, network basics, and customer service. This flexible part-time opportunity offers growth pathways into full-time careers while you gain valuable certifications. Join our collaborative team and transform your passion for technology into a professional career.
What We Offer:
- 4-week paid training program ($18/hr)
- Flexible remote/in-office hybrid schedule
- Industry-recognized certification support
- Career advancement opportunities
- Health benefits for full-time transition
Responsibilities
- Provide technical support for hardware/software issues
- Assist with network connectivity troubleshooting
- Document service tickets and resolutions
- Train end-users on system usage
- Collaborate with senior engineers on complex issues
- Maintain security protocols for systems
- Participate in ongoing skill development sessions
Qualifications
- High school diploma or equivalent required
- Basic computer literacy (Windows, internet, email)
- Strong problem-solving abilities
- Excellent verbal communication skills
- Ability to work independently and in teams
- Customer service mindset
- Reliable transportation for in-office days
- Passion for technology learning