Job Description
Launch your tech career with our paid training program in New Orleans! We're seeking motivated individuals to join our IT Support Specialist training cohort. No prior experience required – we provide comprehensive hands-on training in network administration, cybersecurity fundamentals, and system troubleshooting. Our 12-week program combines classroom instruction with real-world client projects, ensuring you graduate with job-ready skills. Enjoy competitive compensation, benefits, and direct placement opportunities with our partner companies. Transform your passion for technology into a thriving career today!
Responsibilities
- Install, configure, and maintain computer hardware and software systems
- Provide Tier 1 technical support to resolve user issues via phone, email, and in-person
- Assist with network security monitoring and basic incident response
- Create and maintain technical documentation and knowledge base articles
- Collaborate with senior IT staff on system upgrades and maintenance projects
- Participate in continuous learning modules to expand technical expertise
Qualifications
- High school diploma or equivalent (college preferred)
- Basic computer literacy and internet navigation skills
- Strong problem-solving and analytical abilities
- Excellent written and verbal communication skills
- Ability to work in a team environment and handle multiple tasks
- Willingness to obtain CompTIA A+ certification during training
- Valid Louisiana driver's license (for occasional on-site visits)