Job Description
Launch your tech career with our comprehensive paid training program! No experience needed – we're seeking motivated individuals in Charlotte, NC to become IT Support Specialists. Our 12-week paid training covers network fundamentals, cybersecurity basics, and troubleshooting, with guaranteed job placement upon completion. Enjoy competitive benefits, mentorship from industry experts, and a clear career growth path. Join over 500 graduates now thriving in tech roles across North Carolina!
Responsibilities
- Provide technical support for hardware/software issues via phone, email, and in-person
- Install and configure computer systems, networks, and peripherals
- Monitor security systems and implement basic protocols
- Document technical issues and maintain service records
- Collaborate with cross-functional teams to resolve complex problems
- Train end-users on new technologies and best practices
- Participate in ongoing skill development workshops
Qualifications
- High school diploma or equivalent (college preferred)
- Strong problem-solving and communication skills
- Basic computer literacy and internet proficiency
- Ability to work in fast-paced environments
- Willingness to obtain CompTIA A+ certification
- No prior IT experience required
- Valid North Carolina driver's license (for on-site support)
- Pass background check and drug screen