Job Description
Launch your tech career with our comprehensive paid training program! TechCorp Solutions is seeking motivated Entry-Level IT Support Specialists in Fort Worth, TX. No prior experience required – we invest in your growth through structured classroom and hands-on training. Join our dynamic team and gain industry certifications while building a stable, full-time career in one of America's fastest-growing tech hubs.
What We Offer:
- Full paid training (4-6 weeks) covering hardware, networking, and security fundamentals
- Industry-recognized certification preparation (CompTIA A+, Network+)
- Career advancement path to senior technical roles
- Comprehensive benefits package (health/dental, 401k, paid time off)
- Collaborative work environment with mentorship opportunities
Responsibilities
- Provide Tier 1 technical support for hardware/software issues
- Install, configure, and troubleshoot Windows/Linux systemsDocument incidents and maintain service desk ticketing systems
- Assist with network infrastructure monitoring and basic maintenance
- Deliver exceptional customer support via phone, email, and chat
- Participate in ongoing training to maintain technical proficiency
- Collaborate with senior engineers on complex problem resolution
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic computer literacy and troubleshooting aptitude
- Strong problem-solving and analytical thinking skills
- Excellent written and verbal communication abilities
- Ability to learn technical concepts quickly
- Customer service mindset with patience and empathy
- Reliable transportation and punctuality
- Passion for technology and continuous learning