Job Description
Join our award-winning IT team and kickstart your career with comprehensive paid training! TechGrowth Solutions is seeking motivated Entry Level IT Support Specialists to join our Cleveland headquarters. No prior experience required—we'll provide all the technical knowledge and hands-on experience you need to succeed in this high-demand field.
Our 12-week paid training program covers networking, security, cloud fundamentals, and client management. You'll work alongside industry experts while earning a competitive salary and gaining real-world experience. This is your chance to enter the tech industry with confidence and a clear career path.
Responsibilities
- Provide technical support and troubleshooting for hardware/software issues
- Install, configure, and maintain desktop/laptop systems
- Manage user accounts and access permissions
- Document technical procedures and maintain service records
- Collaborate with senior IT staff on infrastructure projects
- Train end-users on new technologies and best practices
- Monitor system performance and security protocols
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic computer literacy and problem-solving skills
- Strong written and verbal communication abilities
- Willingness to learn technical concepts through training
- Ability to work independently and in team environments
- Customer service mindset with patience and empathy
- Valid driver's license and reliable transportation