Job Description
Are you ready to launch a rewarding career in Information Technology? Apex Digital Solutions is actively hiring an Entry Level IT Support Specialist in Oklahoma City. We offer immediate onboarding and a comprehensive training program designed to accelerate your growth in the tech industry.
As a rapidly growing firm in the heart of OKC, we value curiosity and dedication over prior experience. We are looking for motivated individuals to join our dynamic IT team, ensuring our internal infrastructure runs efficiently while providing exceptional support to our clients.
Why Join Us?
- Immediate Start: Begin your career within weeks of applying.
- Career Growth: Clear pathways to Network Administration and Cybersecurity roles.
- Modern Environment: Work with the latest hardware and cloud technologies.
We are committed to building a diverse team and welcome applicants from all backgrounds.
Responsibilities
- Provide first-level technical support and troubleshooting for hardware, software, and network issues.
- Assist in the deployment, configuration, and maintenance of workstations and peripherals.
- Monitor system performance and proactively identify potential IT security vulnerabilities.
- Document technical issues, resolutions, and user feedback in our ticketing system.
- Collaborate with senior IT staff to implement system upgrades and patches.
- Conduct routine health checks on servers and local devices.
Qualifications
- High School Diploma or GED (Associate degree in IT or Computer Science is a plus but not mandatory).
- Familiarity with Windows 10/11 and basic macOS operations.
- Basic understanding of networking concepts (LAN, Wi-Fi, IP addressing).
- Strong problem-solving skills and the ability to learn new technologies quickly.
- Excellent verbal and written communication skills for client interaction.