Job Description
Join our dynamic team at TechFlow Solutions and launch your IT career! We're urgently seeking motivated Entry-Level IT Support Specialists to join our San Francisco headquarters immediately. This is your chance to gain hands-on experience in a fast-paced tech environment while supporting Fortune 500 clients. Enjoy competitive compensation, comprehensive benefits, and mentorship from industry veterans. Apply now and start making an impact!
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Assist users with system installations, configurations, and troubleshooting
- Document incidents and resolutions using ticketing systems
- Collaborate with senior engineers on complex technical problems
- Conduct regular system audits and maintenance tasks
- Deliver user training on new technologies and protocols
- Maintain accurate inventory of IT assets
Qualifications
- Associate's degree in IT, Computer Science, or related field
- Basic knowledge of Windows/macOS operating systems
- Familiarity with networking concepts (TCP/IP, DNS, DHCP)
- Strong problem-solving and analytical abilities
- Excellent written and verbal communication skills
- Ability to work independently and as part of a team
- CompTIA A+ certification preferred (not required)
- Valid driver's license and reliable transportation