Job Description
Launch your tech career with TechSolutions Ohio! We're seeking motivated Entry-Level IT Support Specialists to join our growing team. No experience required—our comprehensive paid training program will equip you with industry skills in hardware diagnostics, networking basics, and customer service. Enjoy full-time benefits, career advancement opportunities, and a collaborative environment where your growth is our priority. Hiring immediately for our Columbus headquarters!
Responsibilities
- Provide tier-1 technical support for hardware/software issues
- Install, configure, and troubleshoot desktop/laptop systems
- Assist with network connectivity and security protocols
- Document incident reports and maintain ticketing systems
- Train end-users on new technology implementations
- Collaborate with senior IT staff on complex resolutions
- Participate in ongoing skills development workshops
Qualifications
- High school diploma or equivalent (college preferred)
- Basic computer literacy (Windows OS, MS Office Suite)
- Strong problem-solving and analytical abilities
- Excellent written and verbal communication skills
- Customer service mindset with patience and empathy
- Ability to learn technical concepts quickly
- Must pass background check and drug screen
- Valid driver's license (for occasional off-site support)