Job Description
Launch your tech career with our comprehensive paid training program! TechGrow Solutions is seeking motivated Entry Level IT Support Specialists in Houston, TX with remote work options. No prior experience required – we provide hands-on training in cybersecurity fundamentals, cloud infrastructure, and system administration. Join our collaborative team to gain industry-recognized certifications while supporting Fortune 500 clients. Enjoy competitive benefits, flexible schedules, and clear advancement pathways.
Responsibilities
- Deploy and configure hardware/software systems under mentorship
- Monitor network security using SIEM tools
- Troubleshoot end-user issues via remote support
- Document IT processes and update knowledge bases
- Participate in cloud migration projects (AWS/Azure)
- Conduct routine system maintenance and updates
- Collaborate with senior engineers on complex tasks
Qualifications
- High school diploma or equivalent (degree preferred)
- Basic computer literacy and internet navigation skills
- Strong problem-solving and communication abilities
- Willingness to obtain CompTIA A+ certification
- Ability to work independently in remote setting
- Passion for continuous learning in technology
- Valid driver's license for occasional on-site visits
- U.S. work authorization required