Job Description
Join our dynamic team as an Entry Level IT Support Specialist and kickstart your career in technology! We're urgently seeking motivated individuals in Mesa, AZ to provide essential technical support to our growing client base. No prior experience required – we'll provide comprehensive training to set you up for success. Enjoy competitive pay, benefits, and a collaborative work environment where your growth is prioritized.
Responsibilities
- Provide first-level technical support via phone, email, and remote assistance
- Diagnose and resolve hardware/software issues for clients
- Install, configure, and maintain computer systems and networks
- Document support tickets and maintain accurate records
- Collaborate with senior technicians on complex issues
- Assist with cybersecurity best practices implementation
- Participate in continuous learning and skill development
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic knowledge of Windows/Linux operating systems
- Strong problem-solving and analytical abilities
- Excellent communication and customer service skills
- Ability to work independently and in team settings
- Willingness to learn new technologies quickly
- Valid driver's license (required for occasional on-site visits)