Job Description
Join our dynamic IT team at TechSolutions Inc. and kickstart your career in technology! We're seeking motivated entry-level IT professionals to provide exceptional technical support and drive innovation for our growing client base in Wichita. This is your opportunity to learn from industry experts while making real-world impact in a collaborative environment.
Our comprehensive training program will equip you with essential skills in network administration, cybersecurity, and system optimization. If you're passionate about technology and eager to grow professionally, apply today to become part of Wichita's thriving tech ecosystem!
Responsibilities
- Provide Tier 1 technical support via phone, email, and remote assistance for desktop/laptop issues
- Install, configure, and troubleshoot hardware/software systems including Windows/Linux OS
- Monitor and maintain network infrastructure including routers, switches, and firewalls
- Document technical issues and resolutions in ticketing systems with precision
- Assist with cybersecurity protocols including vulnerability assessments and patch management
- Collaborate with senior engineers on complex system implementations and upgrades
- Conduct routine system audits and performance optimization tasks
Qualifications
- Associate degree in IT, Computer Science, or related field (or equivalent experience)
- CompTIA A+ certification (or willingness to obtain within 6 months)
- Proficiency with Windows/Linux operating systems and basic networking concepts
- Strong problem-solving skills with attention to technical detail
- Excellent written and verbal communication abilities
- Customer service mindset with patience and empathy
- Ability to work independently and collaborate in team environments
- Basic knowledge of cloud platforms (AWS/Azure) preferred