Job Description
Join TechSolutions Columbus as an Entry-Level IT Support Specialist and kickstart your career in technology! We're a dynamic IT services firm dedicated to empowering businesses with innovative solutions. As a key member of our support team, you'll gain hands-on experience with cutting-edge systems while working alongside industry experts. We offer comprehensive training, mentorship programs, and a collaborative environment designed to help you grow professionally. If you're passionate about technology and eager to build a solid foundation in IT, this is your opportunity to shine in Columbus's thriving tech scene!
Responsibilities
- Provide first-level technical support for hardware, software, and network issues
- Install, configure, and maintain desktop systems and peripherals
- Document IT processes, procedures, and troubleshooting solutions
- Assist with cybersecurity protocols and data protection measures
- Collaborate with senior IT staff on system upgrades and deployments
- Train users on new technologies and best practices
- Monitor system performance and report anomalies
Qualifications
- Associate's degree in IT, Computer Science, or related field (or equivalent experience)
- Basic understanding of Windows, macOS, and Linux operating systems
- Familiarity with network fundamentals (TCP/IP, DNS, DHCP)
- Strong problem-solving and analytical skills
- Excellent written and verbal communication abilities
- CompTIA A+ or similar certification preferred (not required)
- Ability to work independently and in a team environment