Job Description
Join TechForward Solutions and kickstart your career in technology with our comprehensive paid training program! We're seeking motivated individuals to become IT Support Specialists in Austin's thriving tech scene. No prior experience required – we provide all necessary training to transform you into a confident IT professional. Enjoy competitive pay, benefits, and a clear growth path within our award-winning company. Apply today to begin your journey toward a rewarding tech career!
Responsibilities
- Provide technical support to employees via phone, email, and in-person
- Install, configure, and troubleshoot hardware/software systems
- Document IT issues and solutions using our ticketing system
- Assist with network security protocols and best practices
- Collaborate with senior IT team on infrastructure projects
- Conduct regular system maintenance and updates
Qualifications
- High school diploma or equivalent required
- Basic computer literacy and problem-solving skills
- Strong communication and customer service abilities
- Willingness to complete paid certification training
- Ability to lift 30 lbs and work in various office environments
- Valid driver's license preferred for equipment transport